Product: Petcarerx Shipping Service Clear all filters (0 of 17 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Petcarerx - Wrong from start to finish

PetCare RX is just one big call center. They just sell from other, smaller vendors. Even given that, they manage to get even simple orders terribly wrong, amounts are in error, and NOBODY there knows how to apply a discount (22% of $140 is NOT $14)! Shop for your pets AMYWHERE else.
Product
Petcarerx Shipping Service
#1284498
Reply to reviews
Too frustrating to explain but lengthy inconvenient process for prescription dog food and if they make it error then you have to wait even longer. Customer service is horrible. After my dog food wasn't moving per tracking the finally figured out it was lost on the way...
Read more
1.0
Product
Petcarerx Shipping Service
#1180312
Reply to reviews
I ordered a prescription from PetcareRx. I called the company and was told that they would reach out to my vet and get the prescription sent to them. After 4 days of waiting I called this company and they said that they don't do this and to mail the prescription to...
Read more
2.9
Product
Petcarerx Shipping Service
#1102888
Reply to reviews
Unreliable is an understatement.I ordered medications for my pet. I got a confirmation that the medication shipped. My credit card was charged. A week later, no medication. I contacted them only to find out they could not fill the prescription so they voided the...
Read more
2.2
Product
Petcarerx Shipping Service
I liked
  • Ordering was easy
  • Price was ok
I didn't like
  • Poor service
  • Lied and took my money
  • Failure to communicate
#902944
Reply to reviews
I regret having joined for $50 to get discounted meds and I will not renew --I've already told them and you can believe I will not let them try to charge me. I found that prices of the medication that I did buy was lower and shipping free. But my God, when it came to...
Read more
Product
Petcarerx Shipping Service
#747577
Reply to reviews
After agreeing to pay extra for 2 day shipping, it was changed to regular shipping. I am waiting 8 days for the meds. I knew it might be close with the amount of Rimadyl that I had on hand, but I did not think it would be this long sitting in the post office waiting to...
Read more
Product
Petcarerx Shipping Service
#706821
Reply to reviews
They shouldn't be allowed in business. They sent me two emails confirming the meds were on their way. Then 4 days later let call me to tell me they are not until an issue was cleared up. Once the issue is cleared up they make me pay another $18 for shipping now to get...
Read more
2.0
Product
Petcarerx Shipping Service
#599685
Reply to reviews
PetcareRX should be called Pet-we-don't care- RX. Horrible customer service. I called about a prescription which was taking too long to arrive. Spoke to two different reps and then a supervisor who were robotic in their response, told me there was nothing they could...
Read more
EmilyPetCareRx
EmilyPetCareRx

Hi there, My name is Emily and I'm the Social Media Manager for PetCareRx. We are so sorry to hear about your unpleasant experience with us, and would like to make things righ...

Product
Petcarerx Shipping Service
#469615
Reply to reviews
We were running out of medication for our sick dog, and needed to get the refill by Tuesday. I ordered on a Thursday and paid for 2nd day shipping. PetCareRx did not immediately send a prescription request to my vet, and thus my vet did not confirm my prescription...
Read more
Anonymous
Anonymous

You should have ordered your medication earlier. Sounds like you are the cause of your dog not getting his meds. You always have to give company's time to process the order....

LTCC
LTCC

No....your dog went with out medication, because you are to dim witted not to go to a VET......

Product
Petcarerx Shipping Service
#465316
Reply to reviews
I placed an order for capstar pills on 11/7/13 for flea killer for my animals. On 11/26/13 I informed the Supervisor, I had two opened packages and I had one unopened package of failed product. Immediately, he told me that I had no recourse because it had been over 30...
Read more
Product
Petcarerx Shipping Service
#460000
Reply to reviews