Product: Petcarerx Customer Care Clear all filters (3 of 3 reviews match)
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I felt harassed, to say the least and I eventually asked her to cancel my order completely. I've ordered with petcarerx multiple times before and never had such an awful customer service experience. Customers should never get harassed into purchasing something that...
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2.6
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Petcarerx Customer Care
#1182293
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I have been a member of PetcareRx for so many years. This July, 2017, for the first time, I made a mistake. I accidentally order flea med for cat and not for dog which is what I needed. I asked to speak to a manager, Megan, and I explained my error to see if she could...
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Petcarerx Customer Care
#1083844
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I received a dog carrier for a small dog that I did not order (don't even own a small dog).I called into the phone number on the order and was put on hold and finally disconnected. I tried to fax a letter to the fax number on the order but it was nonoperational. I...
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Petcarerx Customer Care
I didn't like
  • Receiving merchandise i did not order
#988147
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