I just got charged a $50 "annual fee" for using a discount code over a year ago. Never did it say I was signing up for an annual membership, what was included, or that I had to cancel before the renewal date or be charged.
When I spoke with customer service they could provide no proof that I signed up or was alerted to this. They just said it was in some fine print which I couldn't find in any emails. Also, they did not send me any emails that my renewal was coming up or a receipt showing that they charged me.
I only found out when I reviewed my credit card statement. The whole thing is very sneaky and underhanded way of doing business hoping people don't notice a $50 and just paying their bill.
Product or Service Mentioned: Petcarerx Membership.
Reason of review: Pricing issue.
Monetary Loss: $50.
Preferred solution: Full refund.