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1.0

I bought a medication with a cart total of 23$ but later realized my credit card was charged 73$...I did not authorize the additional 50$ charges and talking to customer care was useless...very disappointed but more than that I don't want more people to fall victim to such companies that cause online fraud......furthermore reading online after this incident I realized PetcareRx has plenty of customer pissed and multiple reports were filed but to no avail.....I also lodged a FTC complaint and usually I don't write reviews but this is one company that goes above and beyond to charge people without knowledge and I think it is only fair to inform more and more people about it so that even if you can inhibit one person from buying from them would be one less victim

Reason of review: Problems with payment.

Monetary Loss: $50.

Preferred solution: Let the company propose a solution.

PetCareRx Cons: Suck, Manipulative, Fraudulent, Sneaky.

Location: Doylestown, Pennsylvania

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The problem is that this is the annual fee for joining the PetsPlus prescription insurance.

I was looking at buying some heartworm meds there, and was careful to select the price WITHOUT the $50 annual fee. However, when I reviewed my cart, it included mention of this membership...but did NOT include it in the total, explaining via an asterisked note that it would be billed "seperately"...

It was not clear until then, to me, that the ...rx site IS the site for the insurance plan, and a way of marketing & selling these memberships.

No more for me.

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