Contact PetCareRx Customer Service

Petcarerx email address for general consumer assistance is customerservice@petcarerx.com. If you need to address a MAP-related issue, shoot a note at map@petcarerx.com. Consumers who have questions about PetPlus-related inquiries should drop a line at info@petplus.com.
The corporate email for all kinds of legal inquiries is privacy@petcarerx.com.
Those looking for a job and would like to learn more about career opportunities at Petcarerx can send their job inquiries to careers@petcarerx.com.

Petcarerx headquarters is located in Lynbrook. Petcarerx corporate address is 52 Merton Ave., Lynbrook, New York 11563, United States. Customers who need to contact the company via mail can direct their correspondence to the main office. Please note that if you need to return an item purchased, make sure to contact the support team first to get details about the return address.

Petcarerx customer care team is available on weekdays from 8 am to 8 pm EST. On Saturday, the support department operates from 9 am to 6 pm EST. On Sunday, customer service agents are available between 9 am and 5 pm EST.
Petcarerx pharmacy hours of operation are Monday through Friday from 9 am to 5 pm EST.

For more convenience, there is an option to contact the support team via Petcarerx live chat. To connect with a support agent, press the message button in the lower right corner of the page. Then, enter your name and email address, type in the question, and press the “Begin Chat” button. After the support team looks into your issue, they will get in touch with you to assist.