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1.5 Based on 14 reviews
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    • Price 2
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    • Price was ok 1
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    • Fraudulent 4
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Greatest company in the world founded by an amazing man aged thousands of dogs and cats makes it possible to keeping older pets some people do not understand why their pets die or how to treat them while they are alive the founder gets it Goldman does not it takes a great founder to do great thingsa pet can get really really sick and most will get better but some will never get better in that respect its just like people you never know you can... Read more

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Was on hold for over 20 minutes with customer service waiting for someone to come on line. Had no valid tracking number for paid for shipment. Was put back on hold again for over 10 minutes. Customer service said they will have to get back to me at their convenience as they could not determine the tracking number either that was going threw a third party shipper. I asked to speak with a supervisor and was held on the line multiple times for over... Read more

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My credit card was charged for merchandise I neither requested nor received. I do not now have nor ever did have a standing order for refills with this company yet they evidently kept my credit card information and took it upon themselves to charge me for merchandise I neither ordered, nor received, probably hoping that I would not take the time to check my credit card bill carefully every month for each item charged to it. This is outright... Read more

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Unreliable is an understatement. I ordered medications for my pet. I got a confirmation that the medication shipped. My credit card was charged. A week later, no medication. I contacted them only to find out they could not fill the prescription so they voided the prescription but never contacted me nor did they refund my money automatically. I had to ask for the refund which they said would take 10 days to credit my card. My pet missed a very... Read more

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I just had the same experience with this company. I called to order front line plus with the 75% off coupon that I was emailed . The coupon said nothing about a membership. I was billed 53.00 and $22.50. For that amount I was billed ,I really paid full price. This advertisement was very deceptive. I will no longer have any dealings with a company who is going to business like that. I checked my bank account and the 53.00 was credited back but... Read more

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This company uses bait and switch to trick you into buying from them. By using the coupon for 75% off you actually buy their care program for $50. Shameful!!!!! Do not buy anything from them! How is this company still in buisness? Spread the word about them so others do not get sucked in. Called to complaint and they started to defend what they had done but I told them this was a scam and I wanted a refund asap. Was told they would cancel it and... Read more

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PetcareRX sent me a coupon indicating I can get 75% off a refill of a product I have never ordered from them. I read the reviews....and yes in order to get 75% off I have to pay a $50 charge. Petcare RX answer in the reviews indicate that information is included in the advertisement....it is not. I then checked their price against 1800petmeds and guess what. Petcarerx was higher in every way. I recommend you do not buy from these scammers. ... Read more

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I consider myself a smart online shopper, but PetCareRx played the game very well. Immediately, they ask you to sign up for, what seems to be, a newsletter to "get 75% off your first purchase!" Red flag #1- 75% off... right? So, I checked it out, got the email and plugged in the code. Sure enough 75% off.. there were ads all over trying to get you to buy PetPlus. I thought okay fine, they are just ads. I'm not actually signing up for anything.... Read more

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I spoke to Stephanie about an erroneous amount of $54.11 being deleted from my bank account after I place an order for cat food. She explained I had joined their membership of which I had no idea by using a coupon sent to my email I was obligated to pay a $50 membership, nor was it on my order statement. P.S. why was I charged $54.11? Anyway after much discussion she said she would delete the membership but I would have to pay the full amount of... Read more

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Joined the pet plus club to take advantage of lower priced heartworm meds,what a huge mistake!! I was overcharged on my credit card & called to find I did not get credit for joining club, the same day I received email vet approved the script,assured I would get credit for overcharge.A week later got another email my vet approved the script and were shipping the product and you guessed another overcharge for the same amount as the first.At least... Read more

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