| PETCARERX Reviews | |
 Jtsecord |
PETCARERX - screws up won't fix mistake
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
When my dog's heartworm ran out last month; I went online and re-ordered the same product I have been getting from PetcareRX for years. I have one dog - have only EVER HAD this on...
#317700
May 10, 2012
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36
|
 Anonymous |
PETCARERX - These people are of no help what so ever
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I contacted them on April 25th concerning a charge on my debit card. The customer service rep. said that she did not show a order for me under my name nor email address. Gave her ...
#314789
Apr 26, 2012
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71
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 Rainwoman8 |
PETCARERX .COM:BEWARE, HORRENDOUS CUST SERVICE, AND WEBSITE FLAWS
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
What I sent to Dr John-This place is a NIGHTMARE!!! The website hangs, and to top it off,when I changed the months for K9 Advantix from 3 to 6 months, itch...
#308683
Mar 29, 2012
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272
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|
|
 Kellybet... |
PETCARERX sent duplicate orders and will not take return
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I placed an order for heartgard plus and two weeks later they called to say that I had to take my dog into the vet for a heartworm test before I could get a refill (i'm new to this...
#307819
Mar 26, 2012
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233
|
 2bdefacto |
Regarding PETCARERX
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
After reading a lot of negative reviews about petcarerx, the majority of complaints are from whiners too *** and too lazy to do a little extra research on what they are buying. ...
#305852
Mar 19, 2012
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372
|
 DRDRisaS... |
Bad experience with PETCARERX
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
As a first time customer trying Petcare RX I am very unhappy. I purchased a $30 voucher from Eversave, and after what i have gone through, and what I read others complaints about...
#298939
Feb 21, 2012
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348
|
 Anonymous |
PETCARERX Will Put Your Pet at Risk
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
Recently purchased a bag of Dogswell Chicken jerky Treats from PetCareRX. When received at home a friend informed us to make sure that the product was not made in China as the FDA...
#295539
Feb 08, 2012
|
378
|
 Galileo |
PETCARERX .com doesn't honor its own coupons
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
PetCareRx.com had a banner advertisement on its home page: "Welcome Google Customers. Mention code "Google123" at checkout and receive $5 off plus Free Shipping on any order over $...
#286046
Jan 03, 2012
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345
|
 Siafuyu |
PETCARERX -WORST ONLINE EXPERIENCE I'VE EVER HAD
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I usually order dog food from the same dealer on Amazon.com and have had no problems. This month they were out of the size I needed, so I searched for another seller. Much to my mi...
#285192
Dec 30, 2011
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461
|
 Anonymous |
PETCARERX - Worst Customer Service
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I bought more than $200 of dog food from PetcareRx-I have 8 rescued dogs at my home. The box arrived mangled and torn from UPS, and most of the food had spilled out and was pourin...
#284334
Dec 27, 2011
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459
|
 Nate40la |
PETCARERX - Never received order - no help from customer service
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I ordered advantage flea killer and after a week (7 business days) I called customer service as I still had not received the medicine. The customer service rep told me that it was ...
#281563
Dec 14, 2011
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352
|
 Starmom |
PETCARERX could have killed my dog
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
My dog requires a medication called Temaril-P. I obtained a prescription from her vet and sent it to PetCareRX. The first prescription was filled. When she began running low, I c...
#271162
Oct 28, 2011
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660
|
 Anonymous |
PETCARERX - Harass me w/emails several times a day!!!
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I have requested PetcareRX remove me from their email list at least 10 times via their website and mailed a letter, and they still have not honored my request. Whats the point of ...
#266621
Oct 07, 2011
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370
|
 Bstorms |
PETCARERX - Poor Customer Service
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
It took for ever for them to answer the phone, then I could hear other people takling in the background, sounded like they were making jokes... the first time I called they had peo...
#265926
Oct 04, 2011
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949
|
 ChicagoD... |
PETCARERX - Pet Care RX fails to alert the consumer.
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I ordered my dogs medication from PetCareRX and started off fine. Then at the second "automatic reorder" they could not find the "reorder request" so I had to resubmit all info......
#260421
Sep 07, 2011
|
520
|
 Gandalas |
PETCARERX false advertising on coupon.
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I shopped at PetCareRx for my bag of Dog food, as they were the cheapest I could find on the specific brand.
Anyway, I got the food, my dog liked it, and BONUS, ther...
#254982
Aug 12, 2011
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858
|
 Anonymous |
PETCARERX - They cant take the hint.....
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I ordered frontline for my dog and then waited 3 weeks and nothing. I emailed CS and they said my card was declined. I called my card company and they said they don't know wh...
#251914
Jul 28, 2011
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466
|
 Scouthhc |
PETCARERX NO MORE
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I have used petcarerx for about 2 years now but here recently they have been screwing up my orders left and right. This time i had ordered some frontline for both my dogs and some ...
#250318
Jul 20, 2011
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638
|
 Anonymous |
PETCARERX - No communication or updates about the order
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
Will lie about prescription authorization to avoid selling the medication that they do not have. what's worse is that they do not email or call you to say there's a problem. If I...
#249486
Jul 17, 2011
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459
|
 Schristi... |
PETCARERX is a HUGE RIPOFF company. They don't ship the product.
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
PetcareRX offers generic Heartguard and flea and tick products. What they don't tell you is they don't ship after you order and they ship the product from overseas. I was promised ...
#246425
Jul 01, 2011
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620
|
 Schristi... |
PETCARERX is a HUGE RIPOFF company. They don't ship the product.
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
This company takes your money. Doesn't ship product. When questioned on where the product is they state that it was held up at CUSTOMS due to homneland security. Gives you another ...
#246419
Jul 01, 2011
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519
|
 Unrelent... |
PETCARERX -- clueless to the words customer service
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
Long story short they forgot two digits on my unit number. USPS lost the package after they held it for the normal carrier to identify the correct address by name rather than sendi...
#246094
Jun 29, 2011
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484
|
 Flashysdad |
PETCARERX Corrects Order Problem
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
On June 8, 2011, I posted a complaint about PetCareRx being inaccurate and dishonest. I must retract that posting.
Since that time, PetCareRx corrected the deliver...
#245843
Jun 28, 2011
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364
|
 VLB79 |
PETCARERX - They will pester you FOREVER!
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I ordered tranquilizer for my pet because we were going to travel. It's not an ongoing medication that needs to be refilled. These people call ALL THE TIME! It driv...
#244763
Jun 22, 2011
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476
|
 Anonymous |
PETCARERX - will retain your private information forever.
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I received a coupon from PetCareRX.com in the mail offering Frontline for my dog at a very unbelievable price. I opened an account on their website without researching the company...
#244761
Jun 22, 2011
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611
|
 JLC |
PETCARERX - Double Billed
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
PetcareRX has double billed me. They billed once for the whole item and then becasue they did not have the whole order in stock they rebilled me for the portion that they did have...
#244311
Jun 20, 2011
|
331
|
 Flashysdad |
PETCARERX - dishonest & inaccurate
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I received an inaccurate order from PetCareRX. After having trouble with the customer care rep understanding the problem, he finally understood that they sent me the wrong product...
#242061
Jun 08, 2011
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522
|
 ST1980 |
PETCARERX - Dont count on Refunds from this Provider!
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
It is a hassle to receive any refunds from this company! I have never had as much as a hassle as I have with this On-line Company. And I do the majority of my shopping Online with ...
#241599
Jun 06, 2011
|
425
|
 Anonymous |
PETCARERX - Pet Care RX
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
Ordered one time from them. They have called and called and called my cell number now everyday a computer calls at about 4pm. I have asked and asked to be taken off their call li...
#241591
Jun 06, 2011
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443
|
 Leah |
PETCARERX Bad heartworm medicine.
5.0
52 Merton Ave. LynbrookNY 11563
1 800 844 1427
http://www.petcarerx.com/pcrx/CustomerService/Default.aspx
I was just at my vetinarian who has been treating my dog since he was 3 months old. He has always tested negative for heartworms until today. I have been purchasing my heartworm p...
#241313
Jun 04, 2011
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2561
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