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1.4 Based on 13 reviews
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  • Customers like
    • Ordering was easy 1
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    • Price was ok 1
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    • Fraudulent 4
    • Deceptive advertising 3
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Unreliable is an understatement. I ordered medications for my pet. I got a confirmation that the medication shipped. My credit card was charged. A week later, no medication. I contacted them only to find out they could not fill the prescription so they voided the prescription but never contacted me nor did they refund my money automatically. I had to ask for the refund which they said would take 10 days to credit my card. My pet missed a very... Read more

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I just had the same experience with this company. I called to order front line plus with the 75% off coupon that I was emailed . The coupon said nothing about a membership. I was billed 53.00 and $22.50. For that amount I was billed ,I really paid full price. This advertisement was very deceptive. I will no longer have any dealings with a company who is going to business like that. I checked my bank account and the 53.00 was credited back but... Read more

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This company uses bait and switch to trick you into buying from them. By using the coupon for 75% off you actually buy their care program for $50. Shameful!!!!! Do not buy anything from them! How is this company still in buisness? Spread the word about them so others do not get sucked in. Called to complaint and they started to defend what they had done but I told them this was a scam and I wanted a refund asap. Was told they would cancel it and... Read more

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PetcareRX sent me a coupon indicating I can get 75% off a refill of a product I have never ordered from them. I read the reviews....and yes in order to get 75% off I have to pay a $50 charge. Petcare RX answer in the reviews indicate that information is included in the is not. I then checked their price against 1800petmeds and guess what. Petcarerx was higher in every way. I recommend you do not buy from these scammers. ... Read more

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I consider myself a smart online shopper, but PetCareRx played the game very well. Immediately, they ask you to sign up for, what seems to be, a newsletter to "get 75% off your first purchase!" Red flag #1- 75% off... right? So, I checked it out, got the email and plugged in the code. Sure enough 75% off.. there were ads all over trying to get you to buy PetPlus. I thought okay fine, they are just ads. I'm not actually signing up for anything.... Read more

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I spoke to Stephanie about an erroneous amount of $54.11 being deleted from my bank account after I place an order for cat food. She explained I had joined their membership of which I had no idea by using a coupon sent to my email I was obligated to pay a $50 membership, nor was it on my order statement. P.S. why was I charged $54.11? Anyway after much discussion she said she would delete the membership but I would have to pay the full amount of... Read more

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Joined the pet plus club to take advantage of lower priced heartworm meds,what a huge mistake!! I was overcharged on my credit card & called to find I did not get credit for joining club, the same day I received email vet approved the script,assured I would get credit for overcharge.A week later got another email my vet approved the script and were shipping the product and you guessed another overcharge for the same amount as the first.At least... Read more

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They haven't done anything when I called them again for the 100 time I was hung up on again after waiting an hour

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I regret having joined for $50 to get discounted meds and I will not renew --I've already told them and you can believe I will not let them try to charge me. I found that prices of the medication that I did buy was lower and shipping free. But my God, when it came to getting those I think they use carrier pidgeon. They use way out pharmacies like one in Hastings NE when my cat was in dire need of a refill of a steroid pill, and though cheap, it... Read more

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I joined PETPLUS because they said I would get a discount on medications at PETCARERX. The Eye drops I use for my dog are expensive. I would have to pay $60 at a regular pharmacy. Petcarerx's price for normal without PETPLUS is $108.00 dollars!! The discount with PETPLUS is $58.00. Wow$2.00 cheaper. There prices are not discount!! I am also wondering about PETPLUS. They both lead you to believe you will get a great discount. PETPLUS cost at... Read more

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