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PetcareRX sent me a coupon indicating I can get 75% off a refill of a product I have never ordered from them. I read the reviews....and yes in order to get 75% off I have to pay a $50 charge. Petcare RX answer in the reviews indicate that information is included in the advertisement....it is not. I then checked their price against 1800petmeds and guess what. Petcarerx was higher in every way. I recommend you do not buy from these scammers. First of all they sent me an unsoliisited coupon. The coupon indicated it was for a "refill". I... Read more

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I consider myself a smart online shopper, but PetCareRx played the game very well. Immediately, they ask you to sign up for, what seems to be, a newsletter to "get 75% off your first purchase!" Red flag #1- 75% off... right? So, I checked it out, got the email and plugged in the code. Sure enough 75% off.. there were ads all over trying to get you to buy PetPlus. I thought okay fine, they are just ads. I'm not actually signing up for anything. Completed my order ($30) no big deal. I took pictures of everything along the way. Just for my... Read more

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I spoke to Stephanie about an erroneous amount of $54.11 being deleted from my bank account after I place an order for cat food. She explained I had joined their membership of which I had no idea by using a coupon sent to my email I was obligated to pay a $50 membership, nor was it on my order statement. P.S. why was I charged $54.11? Anyway after much discussion she said she would delete the membership but I would have to pay the full amount of the original order which added an additional $31.57. After a few days I did get the refund but got... Read more

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Joined the pet plus club to take advantage of lower priced heartworm meds,what a huge mistake!! I was overcharged on my credit card & called to find I did not get credit for joining club, the same day I received email vet approved the script,assured I would get credit for overcharge.A week later got another email my vet approved the script and were shipping the product and you guessed another overcharge for the same amount as the first.At least five phone calls and assurances this matter would be resolved,unfulfilled promises to return phone... Read more

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They haven't done anything when I called them again for the 100 time I was hung up on again after waiting an hour Add comment

I regret having joined for $50 to get discounted meds and I will not renew --I've already told them and you can believe I will not let them try to charge me. I found that prices of the medication that I did buy was lower and shipping free. But my God, when it came to getting those I think they use carrier pidgeon. They use way out pharmacies like one in Hastings NE when my cat was in dire need of a refill of a steroid pill, and though cheap, it has been eight days and I am still waiting. They have no conception of customer service. They say... Read more

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I joined PETPLUS because they said I would get a discount on medications at PETCARERX. The Eye drops I use for my dog are expensive. I would have to pay $60 at a regular pharmacy. Petcarerx's price for normal without PETPLUS is $108.00 dollars!! The discount with PETPLUS is $58.00. Wow$2.00 cheaper. There prices are not discount!! I am also wondering about PETPLUS. They both lead you to believe you will get a great discount. PETPLUS cost at least $50.00. I got a deal through GROUPON, however it is still not a bargain at all. Diana and Scruffy Read more

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This company is a total rip off. Stay far away they will bill you no matter if you cancel your scvount or not.. Add comment

I've received numerous marketing emails from PetCareRx advertising various percent off offers and sales and, on Black Friday, decided to take advantage of one them for FrontLine and Heartguard for my dog. The price was spectacular, I placed my order and all seemed well until I received an email providing me with my 'PetPlus Protection Plan Login and Member Benefits.' At no time did I sign up for this $50 plan. I saw reference to it on the PetCareRx site, but did select it or add it to my cart, and the total referenced in my shopping cart only... Read more

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I signed up for a one-month subscription for my pets fronline, I was told that only the pay the month I purchase something. I was charge for almost 2 years without knowing because they did not put their name on the bill through my bank, so I was paying almost a full amount for frontline that I could be receiving from petco which is a reputable company then them who secretly charging me! I must have over $500 for nothing I could've been used towards cats care, when I called them they told me there was nothing they could do and when I called... Read more

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